Return and Refund Policy

Thank you for selecting Power Pathways as your preferred freight facilitation service. Our mission is to offer efficient and reliable transportation services to meet your trucking needs. We acknowledge that circumstances may change, and we want to ensure that you are well informed about our refund policy.

1. Refund Eligibility: Refunds are applicable in cases of service failure impacting deal completion or errors in percentage calculations. Requests must be submitted within [30] days after deal completion for prompt resolution.

2. Non-Refundable Situations: Refunds will not be issued for the following reasons: customer dissatisfaction with the overall deal outcome, given the percentage-based model of the transportation service fee; changes in customer preferences or business circumstances post-deal completion; and cancellations or alterations initiated by the customer after the commencement of the freight facilitation service.

3. Refund Process: Customers seeking a refund must send a written request to email@powerpathways.online within the designated timeframe, including the invoice number, specific details of the issue or reason for the refund, and any relevant supporting documentation, if applicable. Refunds will be processed within [15] business days upon approval.

4. Refund Amount: a. Approved refunds will be issued in the same form of payment used for the original transaction. b. Refunds will be limited to the percentage of the transportation service fee that corresponds to the specific issue or error.

5. Service Guarantees: a. Our freight facilitation service is committed to providing high-quality services, and we strive to resolve any issues promptly to ensure customer satisfaction. b. In the event of a service failure on our part, we may offer additional credits or discounts on future transactions as a gesture of goodwill.

6. Contact Information: If you have any questions or concerns regarding our refund policy, please contact us at email@powerpathways.online or ++1 812 356 0178

Note: Power Pathways reserves the right to update or modify this refund policy at any time. Any changes will be communicated to customers through our website or other appropriate channels.

Thank you for choosing Power Pathways for your freight facilitation service needs. We appreciate your business and are committed to providing excellent service.